Privacy Policy

Last updated: August 6, 2026

Family First Mutual LLC ("we," "us," or "our") respects your privacy. This policy explains what information we collect through https://familyfirstmutual.com, how we use it, and the choices you have.

Mobile information and SMS consent

We do not sell, rent, or share your mobile number or SMS consent with any third party or affiliate for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party, except with the messaging service providers we use strictly to transmit messages you have requested. All other categories of information remain subject to the rest of this policy. Message frequency for the Family First Mutual Budget Tips program varies, approximately 4 messages per month. Message and data rates may apply.

Information we collect

Contact details you submit: first and last name, email address, and phone number.
The content of any message you send us.
Your SMS consent status, the exact consent wording shown to you, and the date and time of your submission.
Basic technical data such as IP address and browser user agent, kept as a record of the consent event.

How we use your information

To respond to your questions and requests.
To send recurring budgeting and financial education text messages (money-saving tips, savings habits, and educational resources) if — and only if — you checked the SMS consent box.
To maintain records of consent as required by carriers and applicable law.
To improve our educational content and website.

We do not sell your personal information. We do not use your information for automated decision-making.

Service providers

We use a small number of vendors to operate the site and deliver messages, including our website hosting provider, our database provider, and our SMS delivery provider. These vendors may process your information only as needed to perform their services for us and may not use it for their own marketing.

Your choices and privacy requests

Reply STOP to any text message to opt out of SMS at any time.
Reply HELP to any text message for assistance.
Submit a request through our contact form or by phone at (657) 478-5905 to request access to, correction of, or deletion of your information.

Data retention and security

We keep contact submissions and consent records for as long as needed to operate the program and to demonstrate compliance, then delete them. We use industry-standard safeguards, though no method of transmission over the internet is completely secure.

Children's privacy

Our services are intended for adults 18 and older. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent version.

Contact us

Family First Mutual LLC

PO Box 12187

Zephyr Cove, NV 89448

(657) 478-5905

leaders@familyfirstmutual.com